Terms and Conditions for LABB LLC
Effective Date: January 1, 2025

Welcome to LABB LLC! By accessing or using our services, you agree to comply with these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.

1. Agreement to Terms

These Terms apply to all users of LABB LLC services.

2. SMS Messaging Program

By enrolling in our SMS messaging program, you consent to receive automated messages related to your account and our services.

3. Types of Messages

You will receive promotional and account-related SMS messages from us, including:

  • Notifications about property photography

  • Appointment reminders

  • Service notifications

  • Updates regarding your purchases or transactions with our business

4. Message Frequency

Messages will be sent up to 4 times per month. Message frequency may vary based on user interactions and the services provided. Standard message and data rates may apply, as per your mobile service provider. You will receive account alerts and promotional messages related to our services. You will receive informational and account-related SMS messages. You will receive account alerts and promotional messages related to our services. You will receive informational and account-related SMS messages.

5. Opt-Out Instructions

You can unsubscribe from our SMS service at any time by replying STOP or CANCEL to our messages. For example, you might receive a message like, "LABB LLC: Thank you for doing business with us. Your appointment is scheduled for Friday, April 6 at 10 AM EST. Reply STOP or CANCEL to unsubscribe, or HELP for more information." When you text STOP, you will receive a confirmation message acknowledging your opt-out request.

6. Help and Support

For assistance, text HELP for assistance. You may also contact us via phone at +1 (812) 250-6597 or email at admin@labbllc.com.

7. Your Privacy Matters

We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your information. You can view our Privacy Policy here: LABB LLC Privacy Policy.

8. Carrier Limitations

Please note that participating mobile carriers are not responsible for any delays or failures in message delivery. Message and data rates may apply based on your mobile service plan.

9. Limitation of Liability

LABB LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, to the maximum extent permitted by law.

10. User Compliance Responsibilities

You are responsible for complying with all applicable laws and regulations related to communications, including the TCPA, TRACED Act, Campaign Registry, and A2P10DLC. This includes obtaining necessary consents and managing compliance issues.

11. Registration Assistance

We provide guidance for the registration of Business Profiles, SHAKEN/STIR, A2P Brands, and campaigns. However, we cannot guarantee approval by any third-party platforms. Rejections or suspensions will not entitle you to a refund.

12. Termination of Services

We reserve the right to suspend or terminate your access to our services at any time, without notice, for any reason deemed necessary.

13. Refund Policy

We offer a 30-day money-back guarantee for our Software as a Service (SaaS) subscriptions. Refunds are not available for add-on services (e.g., chatbots, KPI trackers) or for payment plans that involve 3-pay or 4-pay options. To request a refund, please contact us at admin@labbllc.com within 30 days of purchase.

14. Modifications to Terms

We may update these Terms from time to time. Any changes will become effective once posted on our website. Your continued use of our services after any modifications constitutes your acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of the State of Indiana, without consideration to its conflict of law principles.

16. Contact Information

If you have questions about these Terms, please reach out to us:

We are dedicated to providing you with the support you need.